Welcome to Satmap Xpedition

Click on a topic listed below to quickly navigate to a relevant section. If you are new to Satmap Xpedition the Getting Started tab is a quick and easy way to familiarise yourself with Xpedition and plot and transfer a route to an Active 10 or other GPS device. Please note that some of the functionality detailed here is only available with the Premium subscription of Xpedition and will be marked with Premium icon


Apple Mac users: where an action is described as 'right mouse click' in this help portal hold down the 'Ctrl' (control) key on your keyboard.



Getting Started


What is Satmap Xpedition?


Satmap Xpedition is a new online mapping tool for planning and creating routes on detailed topographic mapping of Great Britain and Europe. Routes can be downloaded to the Active 10 GPS via Satmap's free software SatSYNC or downloaded to other GPS devices. A comprehensive list of topographic mapping available in Xpedition is listed in the About tab. Xpedition is also an online route sharing portal allowing the download of shared routes created by other users.

Microsoft Silverlight installation


Satmap Xpedition requires Microsoft Silverlight to be installed on your computer to work. Silverlight is a completely free plug-in for web browsers and is compatible with multiple browsers and operating systems. You may be asked to install Silverlight when using Satmap Xpedition for the first time. It is quick and simple to install – just follow the instructions given on the screen. If you are not prompted to install Silverlight then it is likely that it is already installed on your computer. More information on Microsoft Silverlight can be found here.

Logging In


Users already registered on previous Satmap Route Planner

If you already have a user account setup with the previous Satmap Route Planner you will need to submit a request for a new password to be emailed to you to access Xpedition. In the top right hand corner of the Xpedition homepage, click the text Log On to display the login page. Click on the Reset next to the text Forgot your password? Enter your Active 10 serial number that you would normally enter for the previous Route Planner. It starts ‘ACT10UK’ and can be found under the battery caddy of your unit (see below). Please type the serial number in Uppercase. Click on the Reset Your Password button.

You will receive a temporary password at the email address registered for the previous Route Planner. Use this temporary password to login to Xpedition. We recommend that you highlight the text in the email and copy and paste the password into the password field rather than typing it in manually. Once logged in you will see your Active 10 serial number displayed in the top right hand corner of the homepage. We recommend you change your username to something more memorable and change your password to something more secure within the My Xpedition tab.

First time user

If you have never previously used any Route Planning tools by Satmap you will need to create a new user account whether you are an owner of an Active 10 or not. In the top right hand corner of the Xpedition homepage, click on the text Log On to display the login page. Click on Create a New Account and enter your details and select Create Account. If you do not own a Satmap Active 10 you are entitled to use the free version of Xpedition but you can easily upgrade to Xpedition Premium through your Xpedition user account. If you own an Active 10 UK Plus or an Active 10 EU Plus you will need to register your unit to access the Xpedition Premium subscription. If you own an Active 10 but it is not a Plus version you can access the free subscription of Xpedition or upgrade to Xpedition Premium.

Problems logging in or creating an account?

If you are unable to login or create an account successfully please refer to the troubleshooting section.

Xpedition layout (tabs)


Share

Click on this tab to search and view routes created or imported by other users. You can also search for your own routes that you have allowed to be shared with the public. Your routes will not be shown here if you have not shared them.

Planner

Click on this tab to plan and create your own routes, export and import routes from your computer and view and edit attributes of your routes. You can also switch between different mapping datasets and edit saved routes. You can view the Route Card and Elevation Profile of routes.

Satmap

Click on this tab to launch the main website of Satmap. This will open in a new browser window. You can find out more about the Satmap Active 10 handheld GPS as well as view a range of mapping products and accessories available to purchase from the online shop.

SatSYNC

Click on this tab to navigate to the Satmap website page to download the latest version of SatSYNC. SatSYNC is a free software program which allows you to import and export routes between your Active 10 and computer via a USB cable. This tab will open a new browser window.

About

Click on this tab to compare the tools and functionality available in the Free and Premium versions of Satmap Xpedition. You can easily upgrade to Xpedition Premium by logging into Xpedition and navigating to the My Xpedition tab to purchase the subscription.

My Xpedition

Click on this tab to view, edit and delete your routes, points of interest (POIs), areas of interest (AOIs) and lines of interest (LOIs). You can also update your login details, view your membership details, register your Active 10 and upload and organise GPX files.

Help

Click on this tab to quickly access the help and support page. This tab will open in a new browser window allowing you to easily move and resize the information whilst you navigate around Xpedition.

Search and navigate to a location


The search tool in the Planner tab allows you to quickly find a location anywhere in the world and is based on Bing maps search functionality. Activate the Planner tab. You should see tool palettes positioned vertically down in the map screen. On the Extras tool palette click on the magnifying glass icon (see below). A pop-up screen will appear. You can type in a general place, organisation, postcode or coordinate. For example you can either enter 'Leatherhead', a British Postcode 'KT22 7LX', a OS Grid Reference 'SU 234563' or 'N51.29531, W0.333023'. Click Search (a list of possible matches may display - select one of the names) to automatically pan and zoom to the location. This is a global search tool so you can easily search for places in Europe and the rest of the world. You will notice by default that a Point of Interest (POI) box is checked. This will add a marker to the place you have selected or typed.


Create a route


Within the Planner tab navigate to an area where you would like to create a route. There are a few methods to quickly navigate to a place of interest in the map screen:


1. Search tool

2. Zoom in and out

3. Planning and moving around the map view


We recommend you zoom in to a level where the mapping displays roads, tracks and paths to enable you to draw along them with the Create route tool.


Floating within the Planner tab map screen are four tool palettes. On the Plan tool palette click on the Create route icon (see below). The icon will change to an orange/red colour to show it has been activated.


Position your mouse cursor where you would like to begin your route. Click on the mapping to add a starting waypoint. Keep clicking points (waypoints) along your chosen path to create a route. To finish creating your route click the Create route icon again in the Plan tool palette to deactivate the tool. The colour of the icon will revert to white to show it has been deactivated.


PLEASE NOTE: The route will not be saved automatically when you navigate to other tabs in Xpedition or logout of Xpedition. You will need to save any routes you create. To save a route, hover your mouse over the route to highlight it and right click to display a menu list. Select Save to save the route to your My Xpedition area. You may see a pop up box asking you which collection you would like to save it to. Collections are a system of folders to organise your routes and features but for now you can just click OK and in the next dialog box you can rename the route and click Save. The route will now appear in your My Xpedition tab every time you login and by default this route will not be made public (shared).

Transfer a route to Active 10 GPS device


The transfer of a route from Xpedition to the Active 10 device is a simple two step process:


1. Export route from Xpedition to the computer

2. Use SatSYNC to transfer route(s) from the computer to the Active 10


PLEASE NOTE: The latest version of SatSYNC must be installed on your computer to transfer routes to the Active 10 GPS unit. Follow instructions here to install the free program which can be downloaded from the Satmap website.


In the Planner tab of Xpedition, hover over the route with your mouse to highlight it and right click to display a popup menu list. Select Download. A Save As dialog box will display allowing you to name and save the route as a .GPX file extension to a location on your computer.


Make sure your Active 10 unit is switched on and connect it to your computer via the USB cable supplied with the unit. Open the SatSYNC program on your computer and highlight Internal Storage in the left hand window. Use the Import: Transfer supported files from my computer to the Active 10 icon on the top right of SatSYNC to navigate to where you saved your route on your computer. Select Open to import the route to your Active 10 GPS unit. The transfer may take moment. You can also transfer to a SD card in your unit as well.


Now using the Active 10 GPS unit navigate to the Routes menu and check that the route appears in the Internal Storage folder. Your route is now available to use and view on your Active 10!


PLEASE NOTE: If you have trouble viewing your Active 10 in SatSYNC please refer to the troubleshooting section. For more information on using SatSYNC please refer to the user guide here. For more information on how to view, edit and activate routes on the unit please refer to our Active 10 user guide here.

Creating an account / logging in


Why do I need to create a user account for Xpedition?


To access the online mapping for both the free and Premium subscriptions of Xpedition you will need to create a user account. This ensures that Xpedition is used only by people for genuine route planning and prevents malicious use of the service.

Users with an account on the previous Route Planner


If you already have a user account setup with the previous Satmap Route Planner you will need to reset your password to access Xpedition. In the top right hand corner of the Xpedition homepage, click the text Log On to display the login page. Click on Reset next to the text Forgot your password? Enter your Active 10 serial number that you would normally enter for the previous Route Planner. It starts ‘ACT10UK’ and can be found under the battery caddy of your unit (see below). Click on the Reset Your Password button.


You will receive a temporary password at the email address registered for the previous Route Planner. Use this temporary password to login to Xpedition. We recommend that you highlight the text in the email and copy and paste the password into the password field rather than typing it in manually. Once logged in you will see your Active 10 serial number displayed in the top right hand corner of the homepage. We recommend you change your username and change your password to something more secure and change your username to something more memorable within the My Xpedition tab.

First time user

If you have never previously used any Route Planning tools by Satmap you will need to create a new user account whether you own an Active 10 or do not. In the top right hand corner of the Xpedition homepage, click on the text Log On to display the login page. Click on Create a New Account and enter your details and select Create Account. If you do not own a Satmap Active 10 UK Plus or EU Plus you are entitled to use the free version of Xpedition. However you can upgrade to Xpedition Premium within your account login. If you own an Active 10 UK Plus or an Active 10 EU Plus you will need to register your unit to access the Xpedition Premium subscription. If you own an Active 10 but it is not a Plus version you can access the free subscription of Xpedition or upgrade to Xpedition Premium.

Create a new account

If you have never previously used any Route Planning tools provided by Satmap you will need to create a new user account. In the top right hand corner of the Xpedition homepage, click on the text Log On to display the login page. Click on Create a New Account and enter your details and click Submit. Make sure the box for Terms and Conditions is checked and you have read and agree to the terms and conditions.


If you already have a user account on the previous Route Planner you need to submit a request for a new password. Information can be found in the Users with an account on the previous Route Planner section

Change your username

Once you have an account registered with Xpedition you can easily change your username to something of your choosing. Click on the My Xpedition tab. On the right hand side you will see Update Your Details. Select this option and enter a new username in the Username field and click Save. We recommend you log out of Xpedition, close your web browser and wait approximately 30 minutes before logging in with your new username to allow your account to be updated.


PLEASE NOTE: If you share any routes on Xpedition they will be labelled with your username. We recommend you choose a username that does not contain any personal information like your email address to maintain your privacy.

Change your password

Once you have a user account registered with Xpedition you can change your password. The password must be a minimum of six characters in length and can either be a series of numbers or letters. Click on the My Xpedition tab. On the right hand side you will see Change your password. Select this option and enter your current password in the first box followed by your preferred new password in the next two. Click Change Password. We recommend you log out of Xpedition, close your web browser before and log back in to allow your account to be updated.

Check your Xpedition subscription details

Once you have a user account registered with Xpedition you can check your subscription level and expiry date. Click on the My Xpedition tab. On the right hand side you will see a table under Memberships that lists your Active Memberships and their expiry date if you have any. You can upgrade and renew subscriptions through Xpedition.

Change your registered email address

If you have an user account setup with Xpedition you can change the email that you registered with. Click on the My Xpedition tab. On the right hand side you will see Update Your details. Select this option and enter your new email address. Click Save. It is recommended that you log out of Xpedition, close your web browser and log in again to allow your account to be updated.

Registering your Active 10 GPS


Why do I need to register my Active 10 GPS?


To access the Xpedition Premium subscription for a 3 month trial you will need to register your Active 10 UK Plus or Active 10 EU Plus. By registering your Active 10 or Active 10 Plus you will also have access to important benefits and updates that will enhance your enjoyment of the GPS. You will receive news on special events, offers and discounts as well as product news and information on software upgrades.

How to register your Active 10 GPS


If you do not have a user account for Satmap Xpedition you will need to create one. Please refer to the Creating an account / logging in section. When you have created an account you will be given two options to either register your Active 10 or continue with using the free subscription of Xpedition. Enter you Active 10 serial number, purchase date and the name of the retailer you purchased your unit from. Click register Device. You can find your serial number under the battery in your unit. It starts ‘ACT10’ (see below). If you have already created an account and did not register your Active 10 on set up you can still register within Xpedition. In the My Xpedition tab, under Options on the right hand side click on Register your Active 10. Enter your serial number starting ‘ACT10UK’ followed by a series of numbers to register.


How do I activate my Xpedition Premium 3 month trial?

If you have bought an Active 10 UK Plus or Active 10 EU Plus bundle on or after 9th February 2012 you will receive a 3 month free trial of the Xpedition Premium subscription. If you have not already done so you will need to create a new user account for Xpedition. Once you have created an account you will be asked to register your Active 10 GPS unit to access the Premium subscription. You can continue your Premium subscription after your 3 month trial has expired by upgrading to Xpedition Premium through your online account. If you do not wish to continue with the Premium subscription your account will automatically default to the Free subscription after the 3 month trial period has expired.

Check whether your Active 10 is registered

To check whether your Active 10 unit is registered you need to login to Xpedition. In the My Xpedition tab on the right hand side under Options click on Register your Active 10. If you have any registered Active 10 units they will be listed here. If you do not see your Active 10 registration you will need to register your unit.

Xpedition Premium features


With Xpedition Premium you access more functionality and mapping datasets. For more information about what is included check out the About tab. Specific tools and functionality available only in Xpedition Premium are marked Premium icon in this help portal.

Upgrade to Xpedition Premium


It is easy to upgrade to Xpedition Premium. You can upgrade through your Xpedition account login. In the My Xpedition tab on the right hand side under Upgrade Options you will see Order Now. Click on this link to be taken to the secure online payment pages.

Map screen and navigation


Zoom in and out


In both the Share and Planner tabs it is easy to zoom in and out of the mapping. If you have a mouse with a wheel you can zoom in and out by rolling the wheel backwards and forwards. Alternatively, you can use the zoom in and out slider on the left hand side of the map screen in the Planner tab and the zoom in and out buttons on the top toolbar on the Share tab (see below).



Pan and move around map view


The simplest way to pan and move around the map in both the Share and Planner tab is to click and hold your mouse button down and drag the cursor in any direction over the mapping. You can also use the pan tool icon which shifts the map north, south, east and west in measured increments.

Search tool

The search tool in the Planner tab allows you to quickly find a location anywhere in the world and is based on Bing maps search functionality. Activate the Planner tab. You should see tool palettes positioned vertically down in the map screen. On the Extras tool palette click on the magnifying glass icon (see below). A pop-up screen will appear. You can type in a general place, organisation, postcode or coordinate. For example you can either enter 'Leatherhead', a British Postcode 'KT22 7LX', a OS Grid Reference 'SU 234563' or 'N51.29531, W0.333023'. Click Search (a list of possible matches may display - select one of the names) to automatically pan and zoom to the location. This is a global search tool so you can easily search for places in Europe and the rest of the world. You will notice by default that a Point of Interest (POI) box is checked. This will add a marker to the place you have selected or typed.


Switching between mapping providers

Xpedition hosts many topographic mapping datasets at various scales and detail for Europe and Great Britain. It is quick and easy to switch between the various mapping datasets and aerial imagery. In the Planner tab on the top tool bar of the map screen is the text Choose Map: On the right of this is a drop down list of mapping that is available, this will show the active map dataset. Simply click the small arrow next to the drop down list to select a different mapping dataset to view (see below).


PLEASE NOTE: If your current map view is of an area not covered by the mapping you select a popup message will display giving you the option to pan to an area covered by the mapping. Likewise, if your current zoom level is not supported by the mapping you select a pop-up message will display giving you the option of automatically zooming to the appropriate level to view the dataset.

To view aerial imagery simply click the Aerial text on the toolbar at the top of the map screen. You can also turn labels on or off by clicking the Labels text on the same toolbar (see below).


Split map screen into two displays Premium icon

You can split the map screen into two screens side by side in the Planner tab. This is a great feature to enable users to compare different mapping datasets of the same area (see below). For example, it is possible to display aerial imagery in one window and Ordnance Survey mapping in the other. Enabling the split map screen feature allows you to pan the map in one screen and the other screen updates. You can also display the extent of one map window within the other shown by an orange bounding box. This can be turned on or off in the split screen settings.


View aerial imagery

You can view overhead aerial imagery within the Planner tab. At the top of the map screen on the tool bar click on the text Aerial to switch from mapping to aerial imagery. To return to the topographic mapping simply select a mapping dataset from the drop down list on the same tool bar labelled Choose Map: or click the text Road on the same tool bar (see below).


Full-screen mode Premium icon

Xpedition supports full screen mode to enable users to view mapping and route plan with greater ease. In the Planner tab click on the Enable full-screen mode icon which is the third icon down in the Extras tool palette within the map screen (see below). This will expand the map screen to fill the entire monitor removing the browser menus. It is easy to return to normal mode just press Esc (escape) on your keyboard or click the same icon again in the Extra tool palette.


Hide / Show floating tool palettes

In the Planner tab there are four floating tool palettes within the map screen: File, Plan, Extras and Current Map Items. These can be hidden on the map screen. On the left hand side of each tool palette name is a small white triangle, click this triangle to hide or show the palette (see below).


Hide / Show main toolbar

In the Planner tab the main tool bar appears at the top edge of the map screen. You can hide this toolbar. There are two small arrows at the right end of the toolbar. Click this icon to minimise the toolbar and click this icon again to maximise the toolbar (see below).


Move floating tool palettes

In the Planner tab there are four floating tool palettes within the map screen: File, Plan, Extras and Current Map Items. These can be moved around the map screen. Click and hold your mouse down on the tool palette name for example Plan and drag the palette around the map screen.

Change measurement units

You can display measurements in Xpedition in imperial or metric format. For example, distances can be displayed in either miles or kilometres. To switch between the two measurements formats click on the Settings icon on the Extras tool palette in the map screen to display a Settings dialog box. Click on the tab for Units and select the preferred measurement unit for all the different elements. Click Apply followed by OK (see below).


Change coordinate reference display

Displayed at the bottom of the map screen in the Planner tab is the coordinate reference system labelled as Current Position: As you move your mouse cursor around the map screen the geographic position on the map updates. You can display a coordinate reference system in one of the following formats:


1. Degrees decimal (e.g. N45.50000°, W012.75000°)

2. Degrees, minutes, decimal (e.g. N45°30.000’, W12°45.0000’)

3. Degrees, minutes, seconds, decimal (e.g. N45°30’00.0”, W12°45’00.0”)

4. Local grid reference (e.g. Ordnance Survey SU 34523 74635)


You can change coordinate reference system. In the Planner tab click on the Settings icon on the Extras tool palette in the map screen. Click on the tab for Position Display Format and select your preferred coordinate reference system. Click Apply followed by OK. The coordinate reference system displayed at the bottom of the map screen in the Planner tab will update (see below).


Route planning


Creating routes

Within the Planner tab navigate to an area where you would like to create a route. There are a few methods to quickly navigate to a place of interest in the map screen:


1. Search tool

2. Zoom in and out

3. Planning and moving around the map view


We recommend you zoom in to a level where the mapping displays roads, tracks and paths to enable you to draw along them with the Create route tool.


Floating within the Planner tab map screen are four tool palettes. On the Plan tool palette click on the Create route icon (see below). The icon will change to an orange/red colour to show it has been activated.


Position your mouse cursor where you would like to begin your route. Click on the mapping to add a starting waypoint. Keep clicking points (waypoints) along your chosen path to create a route. To finish creating your route click the Create route icon again in the Plan tool palette to deactivate the tool. The colour of the icon will revert to white to show it has been deactivated.


PLEASE NOTE: The route will not be saved automatically when you navigate to other tabs in Xpedition or logout of Xpedition. You will need to save any routes you create. To save a route, hover your mouse over the route to highlight it and right click to display a menu list will. Select Save to save the route to your My Xpedition area. You may see a pop up box asking you which collection you would like to save it to. Collections are a system of folders to organise your routes and features but for now you can just click OK and in the next dialog box you can rename the route and click Save. The route will now appear in your My Xpedition tab every time you login and by default this route will not be made public (shared).

Hide / Show all routes and waypoints

You can quickly hide routes within the map screen. In the Planner tab, navigate to the Create Route tool, the second icon down on the Plan tool palette. On the right of the icon are two smaller icons one for Hide all routes and the other Hide all route points. If they appear a red/orange colour the route and waypoints are showing on the map screen. Click on the icons to hide the route or waypoints (make them appear white) and click again to show them.

Reverse a route

You can easily reverse a route by switching the start and end waypoints. In the Planner tab, hover your mouse over the route you would like to reverse to highlight it. Right mouse click on the route and select Reverse from the popup menu list. The route will now be reversed. It is easy to reverse the route again using the same method.

Snap to road tool

This tool is useful for users who require a route that follows roads as it snaps the line you draw to the centre line of the road. The Snap to Road tool is based on Bing maps and to check which roads your route will snap to you can view this layer. In the Planner tab on the top menu bar of the map screen click on the text Road to reveal Bing map roads. This layer does not need to be activated to use the tool – you can use any map layer, for example Ordnance Survey 1:50,000 mapping. To use the tool, activate the Snap to Road icon on the Plan tool palette in the map screen. The icon will turn red/orange to show it is activated. Now when you use the Create route tool your route will snap to the nearest road. To de-activate the tool click the same icon again (see below).


Change mode of transport for Snap to Road tool

You can change the settings of the Snap to Road tool to take into account whether the route you create is intended for walking of driving. Select the Settings icon from the Extras tool palette in the map screen. Click on the Snap to Road tab and select either Walking or Distance as your preferred calculation and click Apply followed by Save.

Change the Shortest / Quickest Route setting

You can choose whether the Snap to Road tool calculates a route based on the shortest distance from the start point to the end point or the quickest route (time). Choosing the Quickest Route option is best suited to driving as it takes into account road speed restrictions. Select the Settings icon from the Extras tool palette in the map screen. Click on the Snap to Road tab and select either Shortest Route or Quickest Route as your preferred calculation and click Apply followed by Save.

Elevation profile

View an elevation profile of a route

The elevation profile of a route shows the altitude at each of the route waypoints and displays a profile in graphical form. The profile tool displays detailed information such as route distance and total elevation gain. You need to view your route in the Planner tab either by selecting a saved route from your My Xpedition tab and clicking Open in Planner button or upload a GPX route directly using the tool in the File tool palette. Hover your mouse over the route to highlight it and right mouse click on the route. Select View Elevation Profile from the popup menu list. A Settings dialog box may popup allowing you to amend your settings for viewing the profile. Click OK to display an elevation profile at the bottom of the map screen.

You can view the elevation of particular waypoints along the route in more detail either my dragging your mouse over the route itself in the map screen or along the elevation profile graph.

Hide elevation profile of a route

To hide the elevation profile, on the right hand side of the graph are two options to click Download and Close. Click on the text Close to hide the elevation profile and return the map screen to its default size.

Save an image of an elevation profile Premium icon

You can create an image (screenshot) of an elevation profile. On the right hand side of the graph are two options Download and Close. Click on the text Download. This will open a Save As dialog box where you can save a screenshot of your elevation profile and attribute information to your computer in Jpeg format.

Print an elevation profile Premium icon

To print an elevation profile of a route you need to save the elevation profile as an image to your computer. You can then open this image in a range of image viewing programs that open Jpeg files such as Windows Paint or Apple Macintosh iPhoto and print from the program itself.

Change diplay units of elevation profile

It is easy to switch between imperial or metric measurement units displayed on your elevation profile and the associated attribute information. Within the Planner tab click on the Settings tool on the Extras tool palette. The Settings dialog box will pop up. Click on the Units tab and under Elevation either check imperial or metric as your preferred units for height and select OK. The elevation profile will update the height units automatically. You can also change the distance and speed measurements through the same process.

Route Card

Any route imported or created in Xpedition will have an associated route card. This is the metadata information about the route and can contain information on all the waypoints of the route, distances between waypoints, average speeds and elevation properties of the route.

View and edit route card

To view a route card, the route will need to be visible in the Planner tab map screen. Hover your mouse over the route to highlight it. Right mouse click on the route and select View/Edit Route Card from the popup menu list. This will display the route card popup where you can edit the route name, route description, waypoint name, date or download the route card to your computer. To close the route card click the Cancel button at the top of the route card.

Download route card

To download a route card, you will need to display the route card popup. Select from one of the file formats shown in blue on the right hand side of the text Download: at the top of the route card. A Save As dialog box will display allowing you to rename the route card and save to your computer. You can download the route card in one of the following formats:


1. HTML (file format will display in a web browser)

2. DOC (Microsoft Word)

3. XLS (Microsoft Excel)

4. CSV

5. TXT (Simple text file - opens in Notepad)


You can import your route card into a Geographical Information System (GIS) using the XLS, CSV or TXT file formats. Each waypoint has associated coordinate information in Degrees Decimal format.

Create features


Create and Area of Interest (AOI)

In the Planner tab, click on the Create an area tool icon on the Extras tool palette in the map screen. The icon will change to a red/orange colour to show it has been activated. Position your mouse cursor where you would like to begin creating your area. Click on the mapping to add a starter point. Keep clicking points (vertices) to create an area. To finish creating your area re-click the Create an area icon in the Plan tool palette to deactivate the tool. The colour of the icon will change to white to show it has been deactivated.


Hide / Show all area and area points

You can quickly hide areas within the map screen. In the Planner tab, navigate to the Create an area tool, the second icon down on the Extras tool palette. On the right of the icon are two smaller icons one for Hide all areas and the other Hide all area points. If they appear a red/orange colour the area and area points are showing on the map screen. Click on the icons to hide the area and area points (make them appear white) and click again to show them.

Create a Line of Interest (LOI)

In the Planner tab, click on the Create a line tool icon on the Extras tool palette in the map screen. The icon will change to a red/orange colour to show it has been activated. Position your mouse cursor where you would like to begin your line. Click on the mapping to add a starter point. Keep clicking points (vertices) to create a line. To finish creating your line you can re-click the Create a line icon in the Plan tool palette to deactivate the tool. The colour of the icon will change to white to show it has been deactivated.

Hide / Show all line and line points

You can quickly hide lines within the map screen. In the Planner tab, navigate to the Create a line tool, the second icon down on the Extras tool palette. On the right of the icon are two smaller icons one for Hide all lines and the other Hide all line points. If they appear a red/orange colour the line and line points are showing on the map screen. Click on the icons to hide the line and line points (make them appear white) and click again to show them.

Create a Point of Interest (POI)

In the Planner tab, click on the Create POIs icon on the Plan tool palette within the map screen – it is the first icon down. The icon will change to a red/orange colour to show it has been activated. Position your mouse cursor where you would like to add the POI and click on the mapping to add it. Re-click the Create POIs icon in the Plan tool palette to deactivate the tool. The colour of the icon will change to white to show it has been deactivated.

Hide all POIs

You can quickly hide POIs within the map screen. In the Planner tab, navigate to the Create POIs tool, the first icon down on the Plan tool palette. On the right of the icon is a smaller icon for Hide all POIs. If this icon is currently a red/orange colour then POIs will be shown in the map screen. Click on the icon to hide any POIs in the view (make the icon appear white) and click again to show POIs.

Convert a feature to a different shape

It is possible to convert a feature to another feature type. For example you may wish to convert an area of interest (AOI) to a line of interest (LOI) or an AOI to a series of points of interest (POIs). Please refer to the Converting routes/features to other shapes section.

Edit routes / features


Inserting points on a route or feature

Hover your mouse over the route or feature where you would like to insert another point – the route or feature will become highlighted. Right mouse click and select Insert Point from the popup menu. A point will be inserted on the route or feature.


You can insert points before a route waypoint or feature point. Hover your mouse over a waypoint or feature point and select Insert Point Before from the popup menu. A point will be inserted on the route or feature before the chosen waypoint or point.


Turbo insert Premium icon

The Turbo insert tool is a simple way of inserting a number of points on a route or feature in quick succession. Select the Turbo insert: icon from the Plan tool palette. The icon will change to a red/orange colour to show it has been activated. Click on any part of a line between the points of an area, line or route to quickly insert another point. To deactivate the tool click the same icon on the Plan tool palette – the icon will change to white to show it has been deactivated.

Deleting points on a route or feature

Hover your mouse over a route waypoint or feature point you would like to delete. Right mouse click and select Delete Point from the popup menu list. The point will be deleted from the route or feature. Please note it is not possible to undo this action. However you can re-insert the point again.

Turbo delete Premium icon

The Turbo delete tool is a simple way of deleting a number of points from a route or feature in quick succession. Select the Turbo Insert: icon from the Plan tool palette. The icon will change to a red/orange colour to show it has been activated. Click on any waypoint or point on the route or feature to delete. To deactivate the tool click the same icon on the Plan tool palette – the icon will change to white to show it has been deactivated.

Delete multiple waypoints on a route

You can delete multiple waypoints on a route that are positioned before or after a selected waypoint. You will need to know which direction the route travels to use this tool effectively - a yellow Play icon will be displayed as the start waypoint of a route. Hover your mouse over a waypoint where you would like to delete all the waypoints that are positioned before or after. Right mouse click on the waypoint. Select Trim Start or Trim End from the popup menu list to delete multiple waypoints.

Delete multiple points on a feature

To use this tool effectively you will need to know in what order points were laid down when an area or line feature was created. Hover your mouse over a feature point where you would like to delete all the points that are positioned before or after. Right mouse click on the feature point. Select Trim Start or Trim End from the popup menu list to delete multiple points.

Extend or reduce the length of a route or line feature

Click and hold your mouse down on a route waypoint or line point. Drag the waypoint or point around the map screen to reposition. It is possible to add further points to the route or line feature.

Moving a route or feature

Click and hold your mouse down on a route waypoint or feature point. Drag the waypoint or point around the map screen to reposition.

Joining routes together

You can join one route to another route (combine routes) to create one seamless route. The routes will be joined via the end waypoint of the selected route to the start waypoint of another route selected from a list. Hover your mouse over a route you wish to append to highlight it. Right mouse click and select Append Shape from the popup menu list. Select the route from the list that you wish to append to and click OK.

PLEASE NOTE: The join will be a straight line from the end waypoint of the route you select within the map screen to the start waypoint of the route selected from the list. After joining the route you can reverse the direction of the route

Edit name or description of a route / feature

You can edit the name and attributes of routes and features. In the map screen hover over the route or feature you wish to edit to highlight it. Right mouse click on the route or feature and select View/Edit Properties from the popup menu list. An Edit dialog box will display enabling you to change the Name, Description and Style of the route or feature. Click Apply followed by Save to update the changes. You can also edit the name and description of a route through accessing the Route Card.

Change style of routes / features

You can change the colour, transparency and line width of routes and features. In the map screen hover over the route or feature you wish to style. Right mouse click on the route or feature and select View/Edit Properties from the popup menu list. An Edit dialog box will popup, click on the Style tab to make changes. Click on Apply followed by Save to update the changes.

Change style of points (POIs)

You can change the icon of your Point of Interest (POI). In the Planner tab, hover your mouse over the POI in the map screen. Right mouse click on the POI and select Edit POI Icon from the popup menu list. A popup POI Icon Selection dialog box will display. Select an icon for your POI and click OK. The POI icon will update with your chosen icon in the map screen.

PLEASE NOTE: To transfer and display POI icons created in Xpedition to your Active 10 you will need the latest version of SatSYNC installed on your computer. Please refer to the SatSYNC section for more information.

Edit name of route waypoint

You can edit the name of each route waypoint through accessing the Route Card or by clicking on the waypoint itself in the Planner tab. An Edit Point dialog box will popup where you can enter or amend the name and description of the waypoint. Click OK to save any changes.

Splitting routes

You can split a route into multiple segments. Hover you mouse over a waypoint of the route where you would like to split the route into two. Right mouse click on the point and select Split Shape from the popup menu list. The route will automatically split into two separate routes at your chosen waypoint. A start waypoint and end waypoint will appear on both routes. You can move a route end or start waypoint my clicking and holding your mouse over the waypoint and dragging it around the map screen to reposition.

Delete routes or features from Xpedition permanently

Routes and features that have been imported or saved in Xpedition can either be deleted in the My Xpedition tab or be viewed and deleted in the Planner tab. In the My Xpedition tab select the route or feature to permanently delete (hold down the Control key on your keyboard to select multiple files) and click on the Delete button at the bottom of the page. Click OK on the popup warning message which will delete your routes or features from Xpedition. You can also delete routes and features in the Planner tab by hovering over the route or feature to highlight it. Select Delete from Xpedition to delete the route or feature permanently from Xpedition.

Remove individual routes or features visible in the map screen

You can remove routes and features from the map screen without permanently deleting them if they are already saved in your My Xpedition area. In the Planner tab right mouse click on the feature or route and select Remove from Map in the popup menu list. Please remember to save any changes to the route or feature before removing from the map screen as these changes will be lost permanently.

Remove all routes or features visible in the map screen

You can quickly remove all features and routes visible in the map screen at once without deleting them permanently if they are saved to your My Xpedition area. Click on the Clear all open items from the map icon on the Plan tool palette within the map screen (see below). To re-insert any routes and features click on the My Xpedition tab and select routes and features you wish to add and click Open in Planner at the bottom of the page (hold down the Control key on your keyboard to select multiple files).

Convert routes or features into other shapes

You can convert routes and features into other shapes (area, line, point and route). In the Planner tab hover your mouse over the route or feature you wish to convert to highlight it. Right mouse click on the route or feature and select the appropriate Convert action from the popup menu list. See image below for more detail about the resulting shape based on the original feature and chosen Convert action.


Organise routes and features


The My Xpedition tab is where you can view, organise and delete your routes and features. Within the left hand window is a folder labelled My Xpedition. This is where any routes and features imported or created in Xpedition will be stored – they will appear individually in the right hand window. Any routes or features created and saved in the Planner tab will be displayed here. You can organise routes and features in the My Xpedition tab by clicking on the column headings in the right hand window.

PLEASE NOTE: It is currently not possible to move routes and features directly between collections within the My Xpedition tab. You will need to import or save the route or feature again into your preferred collection through the Planner tab. To move a route or feature currently stored in My Xpedition open it in the Planner tab by selecting Open in Planner at the bottom of the page. Within the map screen of the Planner tab hover over the route or feature to highlight it. Right mouse click on the route or feature and select Save As... from the popup menu list. Select a collection to save it to. You can then delete the route or file from the original location to avoid duplicates.

Create a new collection

You can organise your routes and features into folders called Collections. These can be renamed. To create a new collection (folder) in the My Xpedition tab select the folder where you would like save the new collection to from the left hand window. This can be the My Xpedition folder itself or another collection that is within this folder. Once you have highlighted the location for your collection click on the button called New Collection found on the left hand side on the bottom of the page.

Rename a collection

Select the collection name you would like to rename within the left hand window of the My Xpedition tab. Press F2 (Function key 2) on your keyboard to highlight and then rename the collection. Press Enter on your keyboard or click elsewhere in the window to save the new name.

Delete a collection

Highlight the collection name you would like to delete from the left hand window in the My Xpedition tab. Click the Delete button at the bottom of the page to delete the collection.

Save routes and features

Routes and features created in the Planner tab are not automatically saved on creation. You will need to save them to My Xpedition. Hover your mouse over the route or feature to highlight it. Right mouse click on the route or feature and select either Save or Save As in the popup menu. You will be given an option to save the route or feature to a collection you have already created or if you have not created a collection it will save to the default My Xpedition folder. Once the route or feature is saved to My Xpedition you can simply select Save each time you change the attributes or edit in the Planner tab to update the file in the My Xpedition tab.

Convert a feature to a different shape

It is possible to convert a feature to another feature type. For example you may wish to convert an area of interest (AOI) to a line of interest (LOI) or an AOI to a series of points of interest (POIs). Please refer to the Converting routes/features to other shapes section.

Import routes into Xpedition


Any GPX route created on your Active 10, other GPS device or saved to your computer from online sources can be imported into Xpedition. It is currently not possible to import routes created on the Active 10 directly into Xpedition – they first need to be imported from the unit and saved to your computer via our free program called SatSYNC.

Importing routes from Active 10 to Xpedition

The transfer of route(s) from your Active 10 unit to Xpedition is a simple two step process:


1. Connect Active 10 to computer and save route via SatSYNC to computer

2. Login to Xpedition and import route from your computer

PLEASE NOTE: You will need the latest version of SatSYNC installed on your computer to transfer routes from your Active 10 GPS unit. If you do not have Satmap SatSYNC installed on your computer follow instructions here to install the free program which can be downloaded from the Satmap website.

Make sure your Active 10 unit is switched on and connect it to your computer via the USB cable supplied with the unit. Open the SatSYNC program on your computer and highlight either the Internal Storage or SD Card in the left hand window. Click on the Export: Transfer supported files from Active 10 to my computer icon on the top right of SatSYNC to navigate to a location where you want to save your route(s) on your computer.

Open and login to Xpedition and in the My Xpedition tab on the right hand side under Options select Upload Files. Navigate using the Browse button to where you stored your route(s) on your computer and select up to 10 files to upload. Click on Upload and after the files have finished uploading click on the My Xpedition tab again to display a list of your uploaded files. You can view the route(s) by highlighting them and clicking the Open in Planner button at the bottom of the page. You can also view the Route Card of your route in the Planner tab.

SatSYNC: For more information on using SatSYNC please refer to the user guide here which is a printable PDF.

Active 10: For more information on how to view, edit and activate routes on the unit please refer to our Active 10 user guide here.

Transfer routes from previous Satmap Route Planner into Xpedition

If you have routes saved on the previous Satmap Route Planner you can transfer these to Xpedition using a simple two step process:


1. Login and download routes from the previous Satmap Route Planner to your local computer

2. Import routes from your local computer into Xpedition

Login to the previous Route Planner and click the green arrow Download the route in gpx format to export to the Active 10 to save the route to your local computer.

Open and login to Xpedition and in the My Xpedition tab on the right hand side under Options select Upload Files. Navigate using the Browse button to where you stored your route(s) on your local computer and select up to 10 files to upload. Click on Upload and after the files have finished uploading click on the My Xpedition tab again to display a list of your uploaded files. You can view the route(s) by highlighting them and clicking the Open in Planner button at the bottom of the page. You can also view the Route Card of your route in the Planner tab.

PLEASE NOTE: We recommended that you transfer any routes from the previous Satmap Route Planner and Route Share to Xpedition by the end of March 2012. The old Route Planner and Route Share will be discontinued at the end of April 2012 - users will not be able to access the planner and all routes will be deleted.

Import routes from other sources

If you have routes in .GPX format saved on your computer you can import these into Xpedition. Open and login to Xpedition and in the My Xpedition tab on the right hand side under Options select Upload Files. Navigate using the Browse button to where you stored your route(s) on your local computer and select up to 10 files to upload. Click on Upload and after the files have finished uploading click on the My Xpedition tab again to display a list of your uploaded files. You can view the route(s) by highlighting them and clicking the Open in Planner button at the bottom of the page. You can also view the Route Card of the route in the Planner tab.

Transfer routes from Xpedition to Active 10


The transfer of route(s) from Xpedition to your Active 10 unit is a simple two step process:


1. Export route from Xpedition to your local computer

2. Use the free SatSYNC program to import the route from your local computer to your Active 10

PLEASE NOTE: You will need the latest version of SatSYNC installed on your computer to transfer routes from your Active 10 GPS unit. If you do not have Satmap SatSYNC installed on your computer follow instructions here to install the free program which can be downloaded from the Satmap website.

In the Planner tab of Xpedition, hover over the route with your mouse so it expands and right click on the route itself and in the pop-up menu select Download. A Save As dialog box will appear where you can name and save the route as a .GPX file extension to a location on your computer.

Make sure your Active 10 unit is switched on and connect it to your computer via the USB cable supplied with the unit. Open the SatSYNC program on your computer and highlight Internal Storage in the left hand window. Use the Import: Transfer supported files from my computer to the Active 10 icon on the top right of SatSYNC to navigate to where you saved your route on your computer. Select Open to import the route to your Active 10 GPS unit. The transfer may take moment.

Now using the Active 10 GPS unit navigate to the Routes menu and check that the route appears in the Internal Storage folder. Your route is now available to use and view on your Active 10!

SatSYNC: For more information on using SatSYNC please refer to the user guide here which is a printable PDF.

Active 10: For more information on how to view, edit and activate routes on the unit please refer to our Active 10 user guide here.

Route sharing


What is route sharing?


Xpedition supports the facility to search and share routes between users. Customers can search for routes and download a .GPX file to their computer and transfer to the Active 10 or other GPS device. To enable the sharing of a route it has to be made Public (shared) by the user who created or imported it into Xpedition. By default any routes created or imported in Xpedition are made private and will not be shared with other users.

Search for routes


The Share tab in Xpedition is where you can search and view the properties of routes. Just above the map screen are a series of input boxes where you can type and select options to narrow down your search. If you type in the Keyword input box a town or village the map will automatically pan and zoom to the location and show all the routes in the vicinity that contain the name you typed in the route title or description.

You can also search on the attributes of a route. There are two drop down boxes labelled Difficulty and Activity. Click on one or both of these and select from a drop down list your preference and click on the Search button. All the routes which contain the attribute(s) you specified will be displayed in the map screen.

Search for your shared routes


If you have named your route carefully and allocated it a Difficulty rating and Activity type it is easy to find your routes you have made public in the Share tab. Simply type the name of the route in the Keyword input box and select the appropriate Difficulty and Activity type from the drop down list and click Search. The map screen will display your route(s). If you have not assigned attributes to your route you will still be able to find your shared routes by panning and zooming to its geographical location on the map screen.

Are routes that are created or imported automatically made public (shared)?


No. Any route you create in the Planner tab or import from your computer is made private by default. You have complete control over your routes and you can make them Public (shared) if you require.

View the privacy status of routes


The simplest way to check the privacy status of your routes is to view them in the My Xpedition tab. Any routes you have saved in Xpedition will be listed here. There is a column heading labelled Shared? displaying the status of your routes and features. If you would like to change the status of a route you can do so in the Planner tab.

Make routes public (shared)


To change the privacy status of a route you first need to view the route in the Planner tab. Hover your mouse over the route to highlight it. Right mouse click on the route and select View/Edit Properties from the popup menu list. A popup Edit Route dialog box will display. There is a checkbox next to the text Shared? which if displayed as unchecked means the route is Private. If you check this box and click Apply and then Save the route will now be made Public (shared) and can be searched for in the Share tab. The privacy of the route will also be updated in the My Xpedition tab table.

Make routes private


To change the privacy status of a route you first need to view the route in the Planner tab. Hover your mouse over the route to highlight it. Right mouse click on the route and select View/Edit Properties from the popup menu list. A popup Edit Route dialog box will display. There is a checkbox next to the text Shared? which if displayed as checked means the route is Public (shared). If you uncheck this box and click Apply and then Save the route will now be made Private and cannot be searched for in the Share tab. The privacy of the route will also be updated in the My Xpedition tab table.

Transfer routes from previous Satmap Route Planner into Xpedition


Please refer to the Transfer routes from the previous Satmap Route Planner into Xpedition section

Printing Premium icon


Print map view Premium icon


You can print maps that are displayed in the map screen view of the Planner tab. You can also print any routes and features that you are currently viewing in the map screen. Within the Planner tab click on the Print icon on the File tool palette. This will change your print settings to landscape to ensure your map proportionally fills your printed page. A print dialog box will popup enabling you to choose your printer and amend its properties before Printing.

Print elevation profile of routes Premium icon


You will need to save an image of an Elevation Profile to your computer. You can open the saved image file (Jpeg) in a range of image viewing programs and print directly.

Print route card Premium icon


You will need to download a Route Card to your computer in your preferred format. You can open this downloaded file in a compatible program and print directly.

SatSYNC - connect to Active 10


SatSYNC is a key desktop application which allows your computer to recognise the Active 10 GPS when it is plugged into a USB port. The program enables the import and export of a range of information:


1. Route files which can then be imported or exported into and out of Xpedition

2. Overlay Objects of Interest (OOI) features such as Points of Interest (POI), Areas (AOI) and Lines (LOI)

3. Customised Points of Interest (POI) icons

4. Upgrades of the latest Active 10 GPS software


Routes and OOIs can be created directly on the Active 10 GPS or on third party computer-based mapping systems, and then easily transferred between them using SatSYNC. This allows you to transfer a favourite trail to view on Google Earth, or download road directions from Google Maps to view and follow on the Active 10. SatSYNC is available for Windows or Apple Macintosh as a free download from the Satmap website.

Web browsers


Our customers use a range of different web browsers and versions on both Windows and Apple Macintosh. At Satmap we have endeavoured to make the first release of Xpedition compatible with the majority of popular web browsers as far as reasonably possible. We are continually developing Xpedition and fixing bugs and issues. If are having trouble viewing Xpedition in a particular browser or version of browser we recommend you use a minimum version of browser listed in the Minimum system requirements section. If you still have issues with a browser please email the Technical Services team at xpedition@satmap.com. In any email correspondence please provide your full name, Active 10 serial number (if you have one) and the email address you registered or set up an account with.


PLEASE NOTE:There is no mobile or tablet release of Xpedition available.

Minimum system requirements


Browsers:

1. Microsoft Internet Explorer 8

2. Mozilla Firefox 8

3. Google Chrome 16


Plugins:

1. Microsoft Silverlight

JavaScript must be enabled in your browser to use the functions on the site.


Operating Systems:

1. Windows XP SP3, 1.6-gigahertz (GHz) or higher processor with 512-MB of RAM

2. Mac OS X Leopard, Intel Core Duo 1.83-gigahertz (GHz) or higher processor with 512-MB of RAM


Coming soon to Xpedition


We are continually developing and improving our products. For future releases of Xpedition we are developing the following new and improved functionality:


1. Facility to drag and drop Collections and Routes in the My Xpedition tab

2. Easier distinction between Tracks and Routes

3. Facility to import KML files directly into Xpedition

4. Improved search functionality in the Share


We welcome feedback on all of our products and if you feel there is something that can be improved and included in the next release of Xpedition do let us know.

Troubleshooting


Problems logging in

Not received temporary password?

A temporary password will be sent to the email address that you registered with under your account on the previous Satmap Route Planner or the email address you registered with to setup an account on Xpedition. Please make sure you check your junk folder and allow at least 5 minutes for the temporary password to arrive. You may need to add the following email address domain to your safe senders list @satmap.com. If you are unable to add this domain try the addresses xpedition@satmap.com or no-reply@satmap.com. If you are unsure about how to add a Satmap email address to your safe senders list please refer to the following instructions:


Outlook 2007 or Outlook 2003

You have several options to choose from:


1. Go to Actions on your e-mail menu bar. Select Junk E-mail from the pulldown menu. Select Add Sender to Safe Senders List.

2. Right mouse click in the message and select Add the Sender to Safe Senders List.

3. Go to Tools on the menu bar. Select Options in the pull-down menu. Under Preferences select Junk E-mail. Then click on the Safe Sender tab. Click the Add button. Type the email address of the sender in the text box.


Outlook Express

1. Go to Actions on your e-mail menu bar. Select Junk E-mail from the pulldown menu. Select Add Sender to Safe Senders List.

2. Right mouse click in the message and select Add the Sender to Safe Senders List.

3. Go to Tools on the menu bar. Select Options in the pull-down menu. Under Preferences select Junk E-mail. Then click on the Safe Sender tab. Click the Add button. Type the email address of the sender in the text box.


AOL 9.0

You can do either of the following:


1. Add the e-newsletter mail address to your address book

2. Reply to the newsletter. If you reply to your email, AOL will automatically put the e-newsletter address in your address book.


AOL 8.0

1. Open your e-mail program.

2. Click the Add Address icon on the right.

3. The email address is pre-populated in the Contact Details pop-up.

4. Verify that the pre-populated information is correct.

5. Click Save.


MSN Hotmail

1. Go to Options page.

2. On the left side of the page, click Mail and then click Junk E-Mail Protection.

3. Click Add Senders to Safe List.

4. Type out the email address of the sender and then click Add.


Yahoo! Mail

1. Use the Not Spam button to report messages you want in your Inbox that were delivered to your Bulk folder.


Gmail

1. Open Gmail.

2. Click More Options in the email header

3. Click Add Sender to Contact List


Apple Mail

1. Add email address to your address book.

2. In Training mode emails will arrive in the Inbox highlighted in brown. In Automatic mode junk emails will arrive in the Junk box. To add an email that arrived in the Junk folder, highlight the email message.

3. Choose Message then Mark and then As Not Junk Mail

If you are still unable to receive a temporary password after trying the above please email our Technical Services team xpedition@satmap.com. In any email correspondence please provide your full name, Active 10 serial number (if you have one) and the email address you registered or set up an account with.

Temporary password does not work

It is recommended that you copy and paste the temporary password from the email into the login page rather than type it in manually.


If you still have trouble logging in with your temporary password please email the Technical Services team xpedition@satmap.com. In any email correspondence please provide your full name, Active 10 serial number (if you have one) and the email address you registered or set up an account with.

Forgotten username?

If you have forgotten your Xpedition username on the log in page click on the orange text Request Username next to Forgot your username? Enter your email address to receive your username via email.

Where do I find my Active 10 serial number?

Your Active 10 serial number can be found under the battery in your unit. It starts ‘ACT10UK’ (see below).


Problems registering Active 10

How do I register my Active 10?

Please refer to the how to register your Active 10 unit section.

I receive the message 'This serial number is already registered’ when I try to register

First check that you have not already registered your unit by checking your account details in Xpedition under the My Xpedition tab. If no record of your registration is displayed please email the Technical Services team xpedition@satmap.com. In any email correspondence please provide your full name, Active 10 serial number and the email address you registered or set up an account with.

I bought my Active 10 second-hand - can I still register it?

If you have bought your unit second-hand we recommend you check that the unit has not already been registered by attempting to register it yourself in Xpedition. If the warning message This serial number is already registered displays you will need to contact the seller or original registrar. They will need to contact our Technical Services team directly to allow Satmap de-register the unit and allow you to register. The Technical Services team can be contacted via email on xpedition@satmap.com. In any email correspondence please provide your full name, Active 10 serial number and the email address you registered or set up an account with on Xpedition.

I have changed my username but it has not been updated in Xpedition

If you are able to login with your new username it is likely that your username has changed successfully but your account details have not refreshed quickly enough on the homepage. We recommend you log out of Xpedition, close your web browser and allow at least 30 minutes before logging in again for the account change to take effect. You should use your new username to log back in.

I have connected my Active 10 to the computer but I cannot see it in SatSYNC

If SatSYNC does not display the Active 10 contents, try the following:


1. Disconnect and reconnect the Active 10

2. Use different USB ports and / or cables

3. Ensure the Active 10 is fully switched on (it should reach the GPS Status Screen from a cold start) before connecting it to your computer

4. Restart your computer

5. If you are a Apple Macintosh user, ensure that your Intel-based Macintosh is running in 32-bit kernel mode.

6. If you are a Window XP user, ensure that you are logged in as an Administrator


If the problem persists, please contact our Technical Services team by email at techsupport@satmap.com. In any email correspondence please provide your full name and Active 10 serial number.

I have connected by Active 10 to my computer but my computer does not recognise it

This is normal. You cannot use Windows Explorer or Apple Macintosh Finder to view the contents of the Active 10. You can only see the contents of the Active 10 through SatSYNC which you can download for free from the Satmap website.


If SatSYNC does not display the Active 10 contents, try one of the following:


1. Disconnect and reconnect the Active 10

2. Use different USB ports and / or cables

3. Ensure the Active 10 is fully switched on (it should reach the GPS Status Screen from a cold start) before connecting it to your computer

4. Restart your computer

5. If you are a Apple Macintosh user, ensure that your Intel-based Macintosh is running in 32-bit kernel mode.

6. If you are a Window XP user, ensure that you are logged in as an Administrator


If the problem persists, please contact our Technical Services team by email on techsupport@satmap.com. In any email correspondence please provide your full name and Active 10 serial number.

I cannot view Ordnance Survey 1:25,000 Explorer mapping

Access to Ordnance Survey 1:25,000 Explorer mapping for Great Britain is only available through the Xpedition Premium subscription. If you have bought an Active 10 please check the Active 10 UK or EU Plus customers section to view information on your subscription status.


You will need to register your Active 10 Plus to activate your Premium subscription.


I have the Premium subscription but am unable to view Ordnance Survey 1:25,000 mapping

We recommend you log out of Xpedition and log back in. Please check again that you are unable to view Ordnance Survey 1:25,000 mapping by zooming in to an appropriate scale level over Great Britain. At the bottom of the map screen is displayed the current Zoom Level. Ordnance Survey 1:25,000 will start to appear at a zoom level of 15.0.

If you are still unable to view Ordnance Survey 1:25,000 mapping for Great Britain please contact the Technical Serivces Team by email at the address xpedition@satmap.com. In any email correspondence please provide your full name and email address you registered with Xpedition.

Active 10 Plus and Active 10 customer access to Xpedition Premium

Active 10 UK or EU Plus customers:

You have access to Ordnance Survey 1:25,000 mapping as part of the Xpedition Premium subscription. Customers who registered their Active 10 UK Plus or Active 10 EU Plus before 9th February 2012 on Xpedition or the previous Satmap Route Planner will receive a free 1 year subscription to Xpedition Premium from this date. After the 1 year free Premium subscription has expired you can renew your Premium subscription for £30 (€35) a year through your Xpedition account. If you choose not to renew your subscription you will be downgraded to the free version of Xpedition.


If you registered your Active 10 UK Plus or Active 10 EU Plus after 9th February 2012 you will receive a 3 month free trial of the Premium subscription with access to Ordnance Survey 1:25,000 mapping. After the 3 month trial has expired you can renew your the Premium subscription for £30 (€35) a year. If you choose not to renew your subscription you will be downgraded to the free version of Xpedition.


Active 10 customers:

If you own an Active 10 you will only be able to access the free subscription when you setup a Xpedition user account. The free subscription allows you access to Ordnance Survey 1:50,000 scale mapping. However, you can easily upgrade to Xpedition Premium and access Ordnance Survey 1:25,000 mapping through your Xpedition account. The Xpedition Premium subscription is £30 (€35) per year.


An orange box has appeared over the mapping

This is normal! The orange box displays the areal extent of the other map window if the zoom levels differ. You can show or hide this bounding box. In the Extras tool palette click on the Settings icon. A Settings dialog box will popup. Click on the Two Map Screens tab. Uncheck the box labelled Show bounding area of opposite map. Click Apply followed by OK. The orange bounding box will now be hidden in split screen mode.


Xpedition version history


This release of Xpedition is version 1.0.0.6 (August 2013).

Feedback


Please take a look at the Coming soon to Xpedition section to find out what new functionality we are developing for future releases of Xpedition. We welcome feedback about all of our products. If you would like to provide feedback about the current release of Xpedition please email xpedition@satmap.com with a subject title of ‘Feedback: Xpedition’ to ensure it reaches the appropriate team.

Notices


Copyright

Xpedition terms and conditions of use

Xpedition terms and conditions of use can be found here.

Xpedition privacy policy

Xpedition privacy policy information can be found here.